Designed for med spas and aesthetic clinics

Your Instagram brings them in. A slow reply sends them to your competitor.

Aesthetic clients browse, enquire, and book — all on their phone, often at night. If they don't hear back immediately, they move on. SnapLead ensures every enquiry feels like a concierge experience from the very first second.

Start your 14-day free trialTry a live demo
<60s
Average response
4x
More bookings with fast reply
73%
Enquire after hours
24/7
Always-on concierge

The enquiries you're losing tonight

Your social media is doing its job. Your response time is undoing it.

73%

of enquiries arrive after you close

She sees your before-and-after on Instagram at 9pm. Taps the link. Fills out the enquiry form. Your clinic is closed. By tomorrow morning when your team opens the inbox, she's already booked a consultation at the clinic that responded at 9:02pm.

4x

more bookings when you respond fast

Aesthetic clients comparison-shop. They're looking at three clinics simultaneously. The one that responds first with warmth and professionalism wins the consultation. Not the cheapest. Not the closest. The fastest and most attentive. That's the brand they trust with their face.

$800

average first treatment value

Every enquiry that goes cold isn't just a lost consultation — it's an $800 first visit that turns into $3,000-5,000 annually when they become a regular client. One slow reply doesn't cost you a booking. It costs you a relationship worth thousands.

How SnapLead works for your clinic

Set up between clients. Elegant simplicity, no technical expertise required.

1

Client submits an enquiry

Through your website or a dedicated page. They select the treatment they're interested in, share their goals, and indicate when they'd like to come in.

2

AI responds with warmth and sophistication

Within 60 seconds, the client receives a personalised email that feels like your best aesthetic coordinator wrote it. Warm, encouraging, knowledgeable — without making claims or quoting prices.

3

You receive a detailed client brief

Treatment interest, experience level, goals, budget comfort, timeline — everything your team needs to follow up with a consultation that converts. The client is already engaged.

Experience what your clients would see

This is a live demonstration. Fill it out as a prospective client would.

The experience, from both sides

The client feels like a VIP. You receive a consultation-ready brief.

What the client receives

A response that feels like luxury

  • Greeted by name within 60 seconds of enquiring
  • Their specific treatment interest acknowledged with enthusiasm
  • First-time clients reassured about the process
  • A warm, sophisticated tone that reflects your brand
  • Clear next step: a specialist will reach out to discuss their goals
  • The feeling of being valued before they've even walked through the door
What your clinic receives

A client brief, ready for consultation

  • Client name, contact details, and preferred timeline
  • Treatment interest and experience level captured
  • Client goals in their own words
  • Budget comfort level noted (without quoting prices)
  • Full AI response visible for team review
  • Dashboard with all enquiries, status tracking, and booking conversion

One new client covers the cost for months

If SnapLead converts one additional consultation per month, the investment returns itself many times over.

Starter
$199/mo
For boutique clinics
  • AI client response via email
  • Personalised per enquiry
  • Client dashboard
  • Unlimited enquiries
  • Instant email notifications
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Scale
$999/mo
For multi-location and franchise clinics
  • Everything in Growth
  • Multiple clinic locations
  • API access
  • White-label branding
  • Dedicated account manager
  • Custom treatment workflows
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Questions from clinic owners and aesthetic directors

Does the AI make medical claims or recommend treatments?

Never. The AI acknowledges the client's interest, expresses enthusiasm about the treatment category, and reassures them that a specialist will discuss their specific goals in detail. It does not recommend procedures, make medical claims, or quote pricing. Every response reflects the warm, professional tone of a luxury aesthetic practice.

Can the response tone match our brand?

Yes. You can choose between three tone settings — warm, professional, or direct — and the AI adapts accordingly. The responses are designed to sound like the best version of your front-of-house team: sophisticated, welcoming, and knowledgeable without overstepping.

We get a lot of Instagram DM enquiries. Does this help with those?

SnapLead currently works through your lead form page, which you can link directly from your Instagram bio, stories, or DM auto-replies. When someone DMs asking about treatments, your auto-reply directs them to the form. They fill it out, the AI responds instantly, and you get the brief. It turns unstructured DMs into qualified, actionable leads.

What questions do clients see on the form?

Five aesthetic-specific questions come pre-loaded: treatment interest, previous experience, goals, preferred timeline, and budget comfort. You can edit, add, or remove any of these from your dashboard to match your consultation process.

Can clients book a consultation directly?

On the Growth plan, you can connect your calendar (Calendly, Google Calendar, or booking link) so the AI response includes a direct booking option. On Starter, the response tells the client that someone will reach out to schedule — and you follow up from the dashboard.

What happens after the 14-day trial?

Your account pauses gracefully. No charges, no disruption. If you'd like to continue, select a plan. If not, your data remains available for 30 days. No contracts, cancel anytime.

Your next client is browsing your Instagram right now

She'll enquire tonight. She'll book with whoever makes her feel valued first. Let that be your clinic — even at midnight.

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